Why do we always hear good and bad comments on certain web host, isn't a bad web host will always be bad for everybody ? why are there still people have good comments on them ? Well, I have to say, every human being is unique, and every webmaster will have their own set of requirements and expectation towards a service they pay for.
For instance, I am new to internet, and I need a web host that can help me when I am stuck with something or perhaps need help setting up my blog. Well, not all web host will be able to offer this kind of personalized service to their clients. This is especially true for large web hosts that hire hundreds of help desk staff servicing the huge client base, these help desk staff has standard operating procedures for them to follow, and they are given a standard set of answers for them to provide to clients.
Do you think I will be happy when I keep getting the same 'canned' replies that does not really help or apply to my hosting problems ? I don't think so, and I will likely end up joining the group of webmaster with negative feedback for this particular host.
What about those that like this particular web host ? what makes them feel good and keep them staying with this web host ? Well, it can a lot of reasons for someone to like or dislike another person.
For example, this person expect a 24 hour chat help desk service, and he is the type of person that is more of a Do-It-Yourself type, he has some knowledge about web hosting and he is able to fix some technical issue himself or look for a fix elsewhere on his own, he does not need so much of personalized service from the web host like myself, but he expect to have a chat help desk person to be available round the clock to answer his general questions. For example, questions like how to update hosting account billing info etc., which is able to serve well with those 'canned' answers I mentioned earlier. So, he has no problem with the web host and feels very comfortable hosting his website this particular web host.
OK, so every webmaster is unique and has their own set of requirements, so what is the best possible way for a webmaster to find a web hosting provider that fits ? Well, the answer is quite simple.
First, you should forget about all those web host reviews, discounts, offers etc., take out a piece of paper, and list down all your requirements one by one, go through them several times and prioritize them. For example, which requirement is more important than others to you, put them in a top down sequence.
After you have list down the requirements, write specific questions with these requirements. After getting your own list of questions drawn up, you can start looking around for web hosting providers. You can follow the usual method like visiting webmaster forums to check webmasters review of their own web hosts and pick those that have better comments, try limit yourself to about five web hosts in your selection.
Once you have the web hosts list ready, send your long list of questions done up earlier to each of them, and see how they response to you. You will be surprise how effective this method can help you filter out those that seems good but does not really meet your requirements, and you will be able to identify the web host that fits you most.
Monday, 12 May 2008
Monday, 12 May 2008
Why do we always hear good and bad comments on certain web host, isn't a bad web host will always be bad for everybody ? why are there still people have good comments on them ? Well, I have to say, every human being is unique, and every webmaster will have their own set of requirements and expectation towards a service they pay for.
For instance, I am new to internet, and I need a web host that can help me when I am stuck with something or perhaps need help setting up my blog. Well, not all web host will be able to offer this kind of personalized service to their clients. This is especially true for large web hosts that hire hundreds of help desk staff servicing the huge client base, these help desk staff has standard operating procedures for them to follow, and they are given a standard set of answers for them to provide to clients.
Do you think I will be happy when I keep getting the same 'canned' replies that does not really help or apply to my hosting problems ? I don't think so, and I will likely end up joining the group of webmaster with negative feedback for this particular host.
What about those that like this particular web host ? what makes them feel good and keep them staying with this web host ? Well, it can a lot of reasons for someone to like or dislike another person.
For example, this person expect a 24 hour chat help desk service, and he is the type of person that is more of a Do-It-Yourself type, he has some knowledge about web hosting and he is able to fix some technical issue himself or look for a fix elsewhere on his own, he does not need so much of personalized service from the web host like myself, but he expect to have a chat help desk person to be available round the clock to answer his general questions. For example, questions like how to update hosting account billing info etc., which is able to serve well with those 'canned' answers I mentioned earlier. So, he has no problem with the web host and feels very comfortable hosting his website this particular web host.
OK, so every webmaster is unique and has their own set of requirements, so what is the best possible way for a webmaster to find a web hosting provider that fits ? Well, the answer is quite simple.
First, you should forget about all those web host reviews, discounts, offers etc., take out a piece of paper, and list down all your requirements one by one, go through them several times and prioritize them. For example, which requirement is more important than others to you, put them in a top down sequence.
After you have list down the requirements, write specific questions with these requirements. After getting your own list of questions drawn up, you can start looking around for web hosting providers. You can follow the usual method like visiting webmaster forums to check webmasters review of their own web hosts and pick those that have better comments, try limit yourself to about five web hosts in your selection.
Once you have the web hosts list ready, send your long list of questions done up earlier to each of them, and see how they response to you. You will be surprise how effective this method can help you filter out those that seems good but does not really meet your requirements, and you will be able to identify the web host that fits you most.
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